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Fennec Apartments | FAQ & Welcome Hub


Thank you for choosing to stay with us at Fennec Apartments, Cambridge. We hope your stay is as smooth, safe, and enjoyable as possible.


I'm Ashley, your friendly host for Fennec Apartments. I'm here to assist you throughout your stay, feel free to reach out anytime.

If you have any questions, concerns, or requests — don’t hesitate to contact me directly.

We’re committed to delivering a 5-star experience.

info@fennecapartments.co.uk 
+44 7946 054924

Please Note: We charge a Damage Deposit of £100. This is refund after guests have checked out. We will inspect the property and then any refunds will be processed. It can usually take up to 3 days for the refund to complete. Guests would need to provide us with their bank details for

the account where they want the refund to come through to.

There is no designated parking on-site, but you can park free of charge on Fennec Close .

  • Please do not block driveways .
  • Only one car per apartment is allowed on the street.
  • For additional parking options, visit JustPark.com to find nearby spots.



  • Quiet hours are from 9:00 PM to 7:00 AM .
  • No large gatherings or parties are permitted.

We appreciate your cooperation in keeping things calm and respectful.

We’d love to hear about your experience! If you enjoyed your stay, please consider leaving us a positive review:

👉 Leave a Review on: 

Booking.com 

Google

Your feedback helps us improve and grow!


Your TV is already connected to your wireless network, giving you immediate access to a wealth of online entertainment. If you have subscriptions to the mentioned digital content providers, you can simply log in and start watching.

To explore the available apps and services:

  1. Switch on your TV.
  2. Press the "Home" key (the button with a hut icon) on your TV remote control.
  3. You'll see a ribbon at the bottom of your display featuring various pre-installed entertainment apps.

While some services like iPlayer and YouTube are free, you may need to register with your email address for certain subscription-based services.